ALIVE · SMS verification
SMS Privacy Policy
Effective September 27, 2026
This policy describes the phone verification messages sent for ALIVE by Northern Solutions LLC. It supplements any broader ALIVE app privacy policy. Contact: support@northernsolutions.co.
Information we collect and use
When you enter a phone number and request registration or sign-in, we use that number to deliver a one-time verification code, confirm control of the number, protect accounts, prevent abuse, and maintain delivery and security records. Our authentication and messaging providers process the number and delivery information to provide these services. The ALIVE app may separately process account and chat data under its general privacy policy.
SMS consent and frequency
We send verification texts only when you request a registration or sign-in code or a related account verification action. Message frequency varies with your requests and any permitted retries; messages are not recurring marketing texts. Message and data rates may apply. You can stop requesting codes at any time. If you receive an unexpected code, do not share it.
Mobile information and sharing
We do not sell or share your mobile phone number, SMS opt-in data, or messaging consent with third parties or affiliates for marketing or promotional purposes. We share information with authentication, SMS delivery, hosting, and security service providers only as needed to operate and protect the verification service, or when required by law. Your consent to receive ALIVE verification texts is not transferred to another business.
Retention and security
We retain phone and delivery records only as needed for account operation, security, troubleshooting, legal obligations, and abuse prevention, then delete or de-identify them under our applicable retention practices. We use reasonable safeguards, but no system is completely secure.
Your choices and questions
You may avoid SMS verification by using another sign-in method offered in ALIVE. To ask about your mobile data or request applicable account-data rights, contact support@northernsolutions.co. Carrier delivery may be delayed or unavailable in some regions.